REQ ID: 131379
JOB TITLE: Senior ADAS Quality Engineer - Customer & Warranty Issue Resolution
SALARY: £50,000 - £65,000
POSTING START DATE: 29/04/2026
POSTING END DATE: 13/05/2026
LOCATION: Gaydon, Warwick, UK

Product Engineering at JLR is centred on innovation and creativity. From advanced driver assistance systems to developing the future of electric propulsion, the opportunities to create exceptional experiences for the future of motoring are wide-ranging. You'll work alongside industry experts to drive product strategy, manage programs, analyse performance, and lead transformation initiatives. Exceptional careers that bring world-renowned vehicles to life start here.

Join JLR as a Senior ADAS Quality Engineer and help shape the real-world performance of our next generation technologies. This is your chance to work at the forefront of innovation, supporting Modern Luxury experiences for our clients and communities.

You will play a key role in understanding how our vehicles perform in the field, ensuring issues are resolved with care, curiosity and technical rigour. It’s a role that blends problem solving, collaboration and continuous learning, giving you the opportunity to grow your skills, maximise your potential and make a meaningful impact on our shared future.

You’ll be part of a team that thrives on challenge, creativity and doing things differently. You’ll work with people across JLR and beyond, building relationships that help you flourish while contributing to an enjoyable, supportive environment where everyone belongs.

WHAT TO EXPECT

• Analyse, triage and resolve ADAS related customer vehicle issues using structured problem solving and data driven insight
• Manage quality issues from first identification through to closure, ensuring timely progression in line with business targets
• Contribute to ADAS quality metrics including repairs per thousand, roadside assistance cases, Technical Assist response times and Critical Concern resolution
• Lead quality improvement projects using customer feedback, warranty data and historical trends to identify root causes and long-term solutions
• Work collaboratively with Manufacturing, Centres of Competence, Suppliers, Product Investigation and Retailers to resolve complex engineering and quality concerns
• Develop and track lessons learned to support current and future programmes, reducing repeat issues and strengthening early life quality
• Build a strong understanding of warranty returns and triage processes to support cost reduction and continuous improvement initiatives

WHAT YOU’LL NEED

Along with your ambition to achieve the exceptional, there are several skills that will help you succeed here, including – 

• Proven ability to build and manage relationships across varied stakeholder groups
• Experience in Vehicle Launch or Plant Vehicle Operations with a background in engineering issue resolution
• Strong communication skills with confidence engaging at all levels
• Ability to work in a reactive environment where rapid turnaround is essential
• Knowledge of JLR systems and methods such as AIMS, WERS and AGILE
• Competence in structured problem-solving tools including 8D and Six Sigma
• Understanding of field quality data systems and metrics such as IQM, AWS and VFDB

BENEFITS

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A competitive pension
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies
• Flexible working* 
  
  

*Flexible working is offered for specific roles dependant on responsibilities. Please speak to the hiring team for details

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.