POSITION: Academy Performance Administrative Lead

LOCATION: Irvine, California 

Live the Exceptional With Soul. This is the singular purpose of JLR.

At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviours we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

What you will be doing:

• This position will interface with the other ACADEMY Leads, Training team, Field team and Trainers to support and manage Training systems effectively.  The person will also represent NA in IT, systems and other Training forums globally.

• Answering Retailer and Internal escalation queries on the LMS system, rules, reporting and data.

• Leading for NA to ensure the roadmap is correct, delivery plans are held and changes are deployed in a way that drives value for Training and Retailers

• Using systems and reporting to drive automation and efficiency in the team, field teams and retailers; ongoing data validation and correction

• Support retailer’s and communicate program to JLRNA field teams.

• Representing NA in global change forums and systems forums for NA to ensure success

• Monitoring backlog issues and sprint releases with Global to ensure ongoing improvement to system and ensure quality systems are deployed well defined and integrated into the NA Training landscape and drive retailer value

• Performing other duties as required

What you will need:

• Bachelor’s Degree is preferred, or equivalent work experience

• 5+ years experience with Training / OEM / Industry; or equivalent experience

• Advanced Experience of Training systems, reporting and data

• Fluent in Microsoft Office, especially data analytics in Excel 

• Experience of working with global teams

• Experience of working with complex LMS or similar systems

• Experience of systems / project delivery and deployment

• Excellent interpersonal and presentation skills are essential, and must be comfortable presenting to all levels of management

• Must have strong business acumen, and the ability to work with people at varying levels with the organization and network

Schedule: On-site Monday through Friday

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• We offer a discounted Vehicle Car Program
• Employees also receive generous health care and retirement plans
• Maternity/Paternity Leave
• And more!

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.