POSITION:  Certified Pre-Owned Sr. Specialist

LOCATION: Mahwah, NJ

Live the Exceptional With Soul.  This is the singular purpose of JLR. 

At the core of these experiences are the products themselves.  The JLR brands have undergone a dramatic transformation over the past years. 

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

The primary responsibility of the Certified Pre-owned Senior Specialist is to manage the strategy, analytics and data modelling for the Pre-Owned department. This position will develop the methodology of Certified Pre-Owned vehicle sales objectives, retention objectives and other key performance metrics. They will be regularly involved in conversations with senior leadership, the regional field teams, and will work closely with other members in the Pre-Owned department on various projects.

What you will be doing:

• Lead the analytics of CPO sales reporting and objective methodologies for the department.
• Develop and own data models for the departmental KPIs, such as CPO objectives, retention performance, and overall sales/financial performance.
• Identify areas of opportunity to strengthen retailer performance.
• Coordinate CPO special projects for the department, such as: CPO warranty pricing analysis, CPO program development, data interfaces (tableau) development with internal IT team and all other arising department priorities.
• Develop strategy and best practices for selling Accessories specifically on Pre-Owned vehicles.
• Support management of the budget for the department, overseeing variable marketing expense as well as fixed selling expenses.
• Perform other duties as required

Travel: 10% due to occasional dealer visits

What you will need:

• Bachelor’s Degree in Business, Economics, Computer Science, or equivalent work experience
• Minimum 5 years in the automotive industry
• 5+ years financial/budget analytical experience
• Demonstrated experience of developing sales strategy in a franchise and customer retail environment
• Knowledge of remarketing principles around customer maturities, retention and loyalty initiatives
• Experience in digital transformation and simplification of processes
• Vendor/supplier management experience
• Strong working knowledge of Microsoft office suite for data analysis purposes
• Tableau Dashboard experience
• Advanced Written and Verbal Communication Skills (written and verbal)
• Advanced Presentation Skills
• Must have strong business acumen, and the ability to work with people at varying levels within the organization.

Schedule:  Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)

Recruitment Salary Range:  $92,000 - $115,000

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• We offer a discounted Vehicle Car Program
• Employees also receive generous health care and retirement plans
• Quarterly Chair Massages
• Maternity/Paternity Leave
• Complimentary lunch  
• And more!

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

#WEAREJLR  #cpojobs