POSITION:  Netowrk Performance Manager

RECRUITMENT SALARY RANGE: $107,500 - $150,000*

LOCATION: Mahwah, NJ   

This role is not eligible for visa sponsorship.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Network Development Director, you will be responsible for creating and implementing a retailer performance framework to assist our field teams in their efforts to improve retailer performance across the entire business. This includes developing and launching performance-based programs and communicating performance progress/metrics with the intent of driving appropriate retailer actions and ultimately improving performance.  You will also drive operational excellence across the JLR retailer network through targeted opportunities which lead to performance improvement plans in local markets. In addition, you will lead and manage the annual Business Planning process within the USA.  

 WHAT TO EXPECT:

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

• Develop and launch performance related programs and initiatives to improve retailer performance and drive desired retailer actions in coordination with the JLRNA field team.     
• Manage all aspects of the Business Builder Program including design, development, implementation, communication and enforcement.
• Facilitate/Coordinate annual all aspects of external audit of Business Builder Program   
• Further develop and execute the Pride of Jaguar and Land Rover Pinnacle retailer recognition programs.
• Manage website, data, and rankings for the Retailer Performance Toolkit, including Retailer Balanced Scorecard and field contact management system.
• Lead design of KPIs for retailer performance management.  
• Lead activities around business management. Ensure retailer data is accurately and timely submitted.  
• Manage performance and KPIs related to retailer performance management.    
• Perform other duties as required

WHAT YOU WILL NEED:

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

• Bachelor’s Degree or equivalent work experience
• 10+ years luxury automotive experience
• 5+ years automotive OEM field experience
• 5+ years experience program development & management experience
• Knowledge of  Business administration and/or marketing, wholesale and retail automotive operation.
• Strong Organization and communication skills
• Strong Automotive financial experience
• Advanced computer literacy including Tableau Creator, Excel, and PowerPoint
• 5+ years retailer relations
• Ability to track budget, report program performance via key measurables, and write effective communications.
• Ability to make effective presentations to Executive Management and Retailer Committees.

Location:  Mahwah, NJ

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• Discounted Luxury Vehicle Lease Program
• Employees also receive generous health care and retirement plans
• Maternity/Paternity Leave
• And more!

* Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

Thank you for your interest in working for us, we love it here and think you will too!

Please note that if you elect to apply for a role in another country and are successful you would need to be hired as an external candidate on local terms and conditions rather than transferring on your existing terms. This role currently does not offer relocation support.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

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