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POSITION: Property & Facilities Manager




Live the Exceptional With Soul.  This is our purpose at JLR. 


At the core of these experiences are the products themselves.  The JLR brands have undergone a dramatic transformation over the past years. 


JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviours we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.


At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.


Reporting to the Vice President - People & Places, the successful person will have a wide remit of managing, optimizing and delivering property and facilities services for JLR North America. The role is a key part of the People and Places team, delivering a great people experience through the enviornment we create throughout our estate across North America. They will lead operational frameworks to enable the delivery of facilities management services with through a small in house team supported by third party service providers.


What are we looking for?

  • Ownership of property & facilities scope for the building estate within responsibility to ensure that all tasks that are JLR responsibility are allocated under contract
  • Measurement of SLAs and KPIs to govern supplier performance.
  • Ownership of facilities management and catering contracts within JLR North America and provide strategic and operational direction alongside performance management of third-party vendors.
  • Management of regulatory compliance to ensure planned maintenance and reactive maintenance is completed and all works required / recommended from planned inspections are logged, priced, completed as appropriate
  • Leadership of contracts managed, direct and influenced to set direction in conjunction with stakeholders and ensure supplier performance is appropriately measured and that suppliers are held to account
  • Ensuring services and contracts managed directly and through direct reports are successfully delivered across the estate to satisfaction of stakeholders
  • Ensuring appropriate process documentation are developed and maintained
  • Coordination and link into wider Estate Management and Property teams
  • Coordination and link into other stakeholders (Purchasing, Finance etc.)
  • Management of sustainability agenda and work with supplier stakeholders to minimize energy use and manage specific project initiatives including energy/carbon reduction activities
  • Management of vendor (landlord) relationships for all property related payments
  • Developing facility 5 yr CAPEX plans and seek approval and execution of strategy.
  • Perform other duties as required


What you will need:

  • Bachelor’s Degree is preferred, but not essential. Equivalent work experience is what is most important.
  • Experience of leading a Real Estate and facilities management team.
  • Strong leadership, team management and delivery focused mindset.
  • Commercial acumen
  • Strong experience with Project planning and execution
  • Data-driven performance management and improvement experience
  • Budget management experience
  • Strong Communication & influencing skills
  • Understanding/working knowledge of business operations.
  • Excellent interpersonal and presentation skills are essential, and must be comfortable presenting to all levels of management;
  • Must have strong business acumen, and the ability to work with people at varying levels with the organization and network;



Schedule:  Hybrid Ways of Working (Monday, Tuesday, Thursday - office days; Wednesday and Friday - choice days)

Travel: 20% of time based on business needs.


So Why Us?

  • As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
  • Be part of an international, inclusive, and open-minded company
  • Global Bonus Program based on company performance
  • You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
  • Our employees receive a generous time off policy
  • We offer a discounted Vehicle Car Program
  • Employees also receive generous health care and retirement plans
  • Quarterly Chair Massages
  • Maternity/Paternity Leave
  • Complimentary lunch 
  • And more!




Thank you for your interest in working for us, we love it here and think you will too!



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.




At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.


Find out what to expect at each stage of the process along with some hints and tips.


Find out more about working here in our JLR Life Blog:


We look after our employees by offering a host of benefits and investing in their talent through award-winning training

Job Segment: Real Estate, Facilities, Manager, Performance Management, Sales, Operations, Management, Human Resources

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