POSITION: Commercial Graduate

LOCATION: Mahwah, NJ

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential. 

Our Commercial team is constantly evolving to ensure we continue to offer differentiated modern luxury brands that attract and retain customers in a fast-changing digital world. 

The Commercial Graduate Scheme is focused on our commercialization strategy – planning, optimizing, and growing our business and brands, with customer love at the centre of this. During the 2-year rotational graduate program, you’ll get the opportunity to undertake missions that broaden your experience and feed your curiosity during rotations in some of the following areas: 

Brand 

Our brand teams define who we are, what we stand for and how we differentiate each of our brands to elevate the customer experience. You’ll support with competitive research and analysis on existing and emerging trends, working with our delivery teams to ensure execution of our strategy, gathering local market intelligence on commercial, product and brand equity performance, competitive activity, technology and economic outlook. 

Marketing 

You will gain hands-on experience across various digital marketing channels, including website management, media planning, performance marketing, and customer relationship management (CRM). As an integral part of the team, you will collaborate cross-functionally to help optimize the customer journey through data-driven insights and innovative marketing strategies. 

Customer Care 

Our mission is to ensure that our clients have an exceptional experience with their products and our retailer network in North America. You’ll work on programs that drive commercial revenue, understand customer case resolution, comprehend the complexity of receiving, storing, and distributing service parts across the US & Canada, and achieve a thorough understanding on how our engineers help technicians to diagnose and repair vehicles for our customers.  

Sales and Network 

This team is critical in supporting and managing our retailer network and delivering our sales planning. You’ll work on industry analysis, vehicle volume planning, vehicle allocation, vehicle logistics, retailer agreements, buy/sells, retailer performance reporting, and facility planning. 

Digital Transformation 

We’re transforming our customer and retailer experience to drive a seamless end to end customer journey, through digital transformation and data-based decision making. You’ll contribute to strategy development, analyzing the success of digital products and experiences, define component of a customer-centric experience to support product development, utilize key systems including JIRA and confluence, deliver change management programs. 

What You’ll Need 

• Graduated college within the last 3 years 
• Project management skills  
• Strong analytical skills 
• A passion for automotive or modern luxury brands 
• Displays high levels of curiosity to learn and innovate 
• Ability to work in a fast-paced and dynamic environment 
• Be self-driven, have a strong work ethic, and go-getter attitude 
• Strong business acumen, and the ability to work with people at varying levels with the organization and retail network 
• Excellent interpersonal, presentation and written/verbal communications skills  
• Strong knowledge of Microsoft Office products, particularly Excel 

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.

Thank you for your interest in working for us, we love it here and think you will too! 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training. 

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