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REQ ID: 116215
JOB TITLE: Senior Engineer Critical Concerns
SALARY: Competitive
POSTING END DATE: 7th June 2023
LOCATION: Coventry
We’re re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers.





The Critical Concerns team is responsible for identifying issues related to JLR products where there may be an unreasonable risk to safety or compliance. This covers vehicles in use with customers, within the retail network, within vehicle distribution and within manufacturing plants These issues are identified as Critical Concerns and the responsible Critical Concerns Senior Engineer leads the investigation with the person most knowledgeable within JLR. 


The role of the Critical Concerns engineer is to ensure timely investigation into Critical Concerns inputs received. 





  • Jointly, with the broader Critical Concerns’ Team, engage in the methodical and robust progression of Critical Concern investigations, producing accurate records and working cross-functionally to drive prompt resolution by supporting departments. 
  • Arrange and chair review meetings with Critical Concern owners to manage and progress investigation delivery. 
  • Identify Critical Concern issues for progression to the Product Safety and Compliance Committee (PSCC).  
  • Developing and interpret the corresponding data, to produce reasoned cases and arguments in support of progression of the issue through to PSCC.  
  • Interface with STA and Manufacturing associates (PQ and CME) Product Investigation Engineers, Dealer Technical Support Engineers,  for queries relating to Critical Concerns. 
  • In line with the department’s customer focus, write responses to Critical Concern enquiries from global markets.  
  • Represent the Global Critical Concerns department internally, and externally, to JLR. 
  • Lead Technical investigations with project teams into prototype fleet investigations
  • Complete the closure process of applicable CC investigations.  





  • Educated to degree level, in an Engineering or appropriate Science subject a closely related discipline is preferred OR equivalent experience.
  • Excellence in interpersonal skills and ability to present and articulate a clear point of view at all levels within the business. 
  • Proficient in problem solving, analysis of data using Microsoft Excel, it is expected that 6 Sigma greenbelt training will be completed in the role. 
  • Clear Communication of information using Word and PowerPoint. 



  • Broad whole vehicle system knowledge 
  • A working knowledge of Quality Operating Systems processes, mapping and investigation tools and techniques.  
  • Proficient in AWS and IQM
  • Experience of working in a customer facing part of the organisation, with an understanding of considerations in respect of Product Liability legislation and careful communication. 
  • Capable of CAD model review for validation of design in market (are vehicles built to design) 
  • Green Belt, Black Belt or Statistical Analysis. 
  • Vehicle systems integration, functionality, diagnostic or Telematics knowledge. 
  • ISO 26262 Competence and understanding
  • Knowledgeable within vehicle electrical/Electronic architecture



Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. 

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.

Jaguar Land Rover is committed to equal opportunity for all.


At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.


Find out what to expect at each stage of the process along with some hints and tips.

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